Fragrance Exchange

Contact us through our chat if you would like to exchange your fragrance within 7 days of receiving it.

Only valid for fragrances of equal or lesser value and on the first order of a specific fragrance.

Promotional items are not eligible for exchange.

30 Day Money Back Guarantee

Contact us through our chat if you would like to process a return within 30 days of your purchase date.

We will provide shipping labels and we require that you remove the fragrances before you ship it back to us. Leaving the fragrances in the device and shipping it to us will receive no refund.

Recurring orders are FINAL when the order is processed (charge date) and will not be refunded, cancelled, or altered. Any request to change the order from our support team must be made at least 24 hrs prior to the order date, although the customer may make changes at any time before the order is processed.

We reserve the right to exclude refunds on any orders with free product from discount promotions.

1 Year Warranty

Contact us through our chat if you would like to make a warranty claim on your device.

This warranty only covers manufacturing defects in the device. It does not cover misuse of the device, which includes leaving the fragrances in while the device isn't upright.